7/25/2023 0 Comments Hue sync setupTherefore, switching to the latest version of the firmware and software should resolve any connection issues. Philips puts out frequent updates for the device to address any bugs or compatibility issues. If there is a loss of light sync with the connected devices, you can try getting a firmware and software update for the Hue Sync Box. Also, make sure the Hue bridge is properly set up. At the same time, check if the HDMI cables are compatible with the box. First off, make sure you download the latest versions of the Philips Hue app and the Hue sync app from the Google play store or the iOS app store.įurthermore, ensure that the HDMI cables you are using are not damaged or loosely connected. In case you are having trouble setting up or syncing the lights, there are few solutions you can try. Thankfully, resolving such problems can be quite straightforward, so you need not worry if they start occurring. If you encounter any issue with the Hue Sync Box, be it frequent connection losses or perpetually flashing indicators, you will need to diagnose and resolve the problem. How Do You Troubleshoot Other Problems With The Hue Sync Box? Once you resolve the problem, it should stop flashing. In case of the flashing yellow light, you may need to troubleshoot a little bit. For instance, the flashing blue and flashing white lights are resolved automatically once their corresponding process is complete. Regardless, most of the flashing lights are resolved pretty quickly. And if the device goes on standby mode, the LED indicator will turn red. This typically occurs when you start up the device – it notifies that the device is booting up. You may also notice the LED indicator lighting up in a purple colour sometimes. It will keep flashing during the entire syncing process and will stop blinking once the process is complete. Likewise, when you see the LED flashing white, it’s an indication that the synchronisation process has begun. Alternatively, you can simply restart the device if there is no connection issue. In this case, you should check out and resolve any issues with the Wi-Fi network. If you notice a flashing yellow light on the LED indicator, it means that the Hue Sync Box has encountered a Wi-Fi error. Once the connection has been established, the flashing blue indicator stops or changes to a different colour. When the LED indicator is flashing blue, then it means that the Hue Sync Box is setting up a Wi-Fi connection. However, if you notice that the light is blinking, it may denote a problem or a transitory phase. If the setup and sync of the lights are successful, then the LED will light up in a solid white colour. This light acts as a status indicator and behaves differently in different situations. Upon a closer inspection of the Hue Sync Box, you will notice a small LED light on its side. What Do The Lights On The Hue Sync Box Mean? Then, using the Hue Sync app, you can sync and control all the lights with your device. Simply connect the Hue Sync Box with your TV or other entertainment device using an HDMI cable. Once they are set up with the Hue Bridge, you can get to syncing them with your entertainment devices. It is another device that will help you to connect and control multiple lights conveniently from a single location. On that note, if you plan to use more than one Hue light, we recommend getting the Hue Bridge. The initial setup of the lights can be done with the help of the Philips Hue app. There are several HDMI inputs on the back of this device, which can be connected to the HDMI ports of your smart devices via a cable. It helps to sync the Philips Hue lights with your PC, TV or other HDMI devices.
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